Insurance

In Network Insurance 

See each clinicians profile to determine if insurance is in or out of network by each specific provider.

  • Aetna

  • BCBS Blue Choice

  • BCBS PPO

  • Cigna

  • LYRA

  • Sutter Health

  • CalVCB

  • VA CNN /Optum

  • Magellan

  • Spring Health

  • Husky

  • United/UMR/Optum

  • Western Health Advantage

  • CCA

Out of Network (OON) Insurance Benefits 


  • Spoken Balance provides super-bills that can be provided to your insurance company for reimbursement.

At Spoken Balance we firmly believe utilizing health insurance for all health care — including mental health care — is a foundational right, and not a privilege. It is the framework in which we operate and is aligned with our core values in social justice.

Risks of Using Insurance


Please be aware that submitting a mental health or physical health invoice for reimbursement from any health insurance company, in any capacity, carries a certain amount of risk to confidentiality, privacy, or to future capacity to obtain employment, military affiliation, health, disability, or life insurance. In some cases, insurance companies may share information with a national medical information data bank. For example, your health insurance record may prevent employment at employers that require high level security clearance such as state employment, federal employment, law enforcement, or military employment. Individuals may also encounter higher premiums or exclusions in their care.

Additionally, insurance companies have the right to require authorization prior to seeking care, audit sessions, deny claims, and limit care in various ways such as limiting approved diagnosis, limiting number of sessions, limiting interventions utilized, and/or limiting session length.

While this information is meant to be transparent, it is not meant to discourage seeking out mental health treatment. Please speak to your provider directly if this is a concern.

Common Vocabulary

  • Deductible: The amount paid out of pocket by the policy holder before an insurance provider will pay any expenses.

  • Each insurance plan varies as to whether or not the policy holder must pay down their deductible in full before the policy holder is only responsible for their co-pay or co-insurance.

  • Co-Pay: What we are all familiar with as the clients financial responsibility for each session.

  • Co-Insurance: A percentage of the contracted rate agreed on between an insurance plan and provider for payment.

  • For example, if a contracted rate is $100 and the co-insurance is 15%, the client would owe $15.

  • Please ask your clinician if you have concerns about the contracted rate your insurance company.

  • Contracted Rate: The contracted rate is the agreed upon amount an insurance company will pay for services to a provider.

  • This rate is what your provider must bill insurance. It is not negotiable.

A Few Notes

  • Don’t understand what deductibles, co-pays or premiums mean? You are not alone! Read a bit about them here.

  • If you identify within the gender minority community, please be aware insurance paperwork will require sharing legal documents in order to ensure accurate and timely insurance claims.

  • Your provider cannot legally waive any patient responsibilities, including co-pay, co-insurance, and deductibles. That is considered insurance fraud.